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Shipping & Returns

SHIPPING, PROCESSING & RETURN POLICIES:
updated on 4/14/2018



We understand that the shipping times for your purchases are important to you, and because they are important to you, they are equally important to us.  Please keep in mind however that we have many members, and each of our members expects us to provide the same quality and expedited services that you yourself also expect from us.  It is exactly this type of quality service that we intend to provide for each of you, however, personalized quality service can't be rushed.  You may experience minor delays in shipping times immediately following an online sale, or immediately following an extended four (4) day Holiday weekend.

Zimbabwe Currency Dealer We promise to give each member's purchase the undivided attention that's required to assure order accuracy, and safe delivery to your door.  Because we will never sacrifice quality for speed, your patience is greatly appreciated when awaiting delivery of your purchase.

Please familiarize yourself with the posted shipping policies below.  Knowing these policies can save you a lot of time, and even prevent unnecessary worry regarding order processing times, and delivery.  All orders are shipped in the order they are received.  When considering the purchase price of our products, please keep in mind that every item in our inventory always includes absolutely FREE shipping!


SHIPPING POLICIES  &  GUIDELINES:

All purchases are processed in the order in which they are received, and the payment is successfully processed.  Payment processing times may be reviewed on our Payment Information page located at this link. --->   CLICK HERE

Before any order can ship, it must first have a successfully cleared payment for the purchase.  Regardless of the size of your order, or any add-on shipping services you may select, your payment must clear processing before we will package your order.  Payment processing times are different for each payment type, and can be found on the "Payment Information" page of the website.

We will ship ONLY to the shipping address you choose at the time of your purchase.  For security reasons, any request to change the shipping address after your purchase is submitted will be denied.  You may store up to five (5) different shipping addresses in your account at one time without having to change your billing address.  We do not offer international shipping for any of our products or services, therefore you MUST have a valid U.S. shipping address to purchase from our website.

We reserve the right to restrict deliveries using one of the various identification verification services offered by USPS, UPS and/or FedEx.  Restricted deliveries will require a valid U.S. Government issue photo I.D. to sign for delivery acceptance.  Such orders will be shipped as "ID Restricted", meaning that only the person whose name is on the shipping information will be authorized to sign for receipt of delivery.  We additionally reserve the right to require you to show proof of Identity prior to your payment being processed and/or shipped.  These orders will be selected based on the age of the members account and/or the dollar value of the items purchased.


IMPORTANT SHIPPING NOTICE:
If your package is damaged or opened upon arrival, then it is important that you refuse delivery with your postal carrier, and ask to sign a delivery refusal notification.  We will not accept responsibility of the contents of any damaged package that is accepted by you.

IF A SIGNATURE DELIVERY IS REQUIRED:  Once your package is signed for, it will be considered to have been successfully delivered to the intended recipient and we will accept no further responsibility for the safe delivery of your package.  ONLY in the event your package is delivered to the wrong address will we accept responsibility for incorrect delivery or missing packages.  Therefore it is important that you personally, or another adult whom you authorize and trust explicitly be allowed to sign for and accept delivery of your package.

Deliveries which require a signature will not be left without someone present whom can sign for delivery acceptance of your package.  Please watch the provided tracking number (if provided) to avoid delivery time interruptions.  If you miss delivery of your package, the Post Office will hold your package for 3-5 days before returning it back to us as undeliverable.

Sometimes USPS may have longer than expected delivery times, please understand that we have no control over this and your patience is greatly appreciated during this time.  If your package does not arrive within 10 BUSINESS DAYS, please contact us and we provide instructions for you to open a claim with your local Post Office to locate your package.




SHIPPING / DELIVERY TIMES  &  GUIDELINES

You should be aware that USPS "Delivery Confirmation"  is NOT the same as USPS Tracking Information.  As stated on the USPS website as of 2016, USPS will no longer promises the service package location tracking during transit.  While package location tracking may sometimes be provided with the Delivery Confirmation service, the only guarantee made by USPS is that delivery information will show as "Confirmation Of Delivery" once the package has been successfully delivered to it's destination location.

Most orders UNDER $300 will NOT include Delivery/Tracking Information.  If you require package tracking during transit, you MUST choose the appropriate upgraded shipping option which provides the specific service you require.  Our upgraded shipping services are offered under the "Shipping Services" tab on the left side of the website.

If you require or wish to have delivery/tracking information for your purchase and your purchase is under $300 USD, then you must select that shipping upgrade service when creating your online order.  If you choose an upgraded shipping service, then your Delivery Confirmation Number will be emailed to you once your order has shipped.

Currency orders over $500 will be REQUIRED to be shipped using the Adult Signature Restricted delivery service.  If there is not an adult present at the time of delivery, the Post Office will hold your package at your local post office for between 7 to 14 calendar days before returning it to our office.  The exact amount of time your Post office will hold your package will vary by location, and it is your sole responsibility to familiarize yourself with those policies. Currency orders over $750 will be shipped restricted delivery via USPS Priority Mail, and will require a Photo-ID to accept delivery of your shipment.  Most currency orders over $1,000 will be shipped restricted delivery via USPS Priority Express - Overnight Mail.  Priority Express Overnight Delivery will arrive within TWO BUSINESS DAYS after your order is processed, and your package has been shipped.

OVERNIGHT DELIVERY:  Overnight Delivery Services does NOT imply that your order will be shipped the day of your purchase, nor that you will receive your shipment the day after your purchase.  ALL purchases, including those upgraded to overnight delivery, are subject to the posted order processing and payment clearing times.  Upgrading to Priority Express guarantees ONLY that once your order is ready to ship, it will be shipped using the Priority Express Overnight delivery service.

RUSH PROCESSING:  Rush Processing does NOT imply that your order will be shipped the day of your purchase.  Rush Processing only promises that your payment and your order will be processed and packaged for shipping ahead of all pre-existing orders placed by other members.  However, your order will still be processed in the order in which is it received in-line with other members orders which were also upgraded to rush processing.  To Ensure that your order is processed and ships on the SAME day, you must choose both Rush processing AND one of the expedited shipping upgrades offered below.  The fee for Rush Processing is $10 USD per order.



SHIPPING  RESTRICTIONS


    We Will NOT Ship To Any Of The Following Locations:
  • International Shipping
  • PO Boxes  (unless you are a photo-ID verified member)
  • Mail Forwarding Services
  • Arkansas
  • Texas
  • Utah
  • Washington DC
  • Washington State
  • US Provinces / Territories


Unfortunately we are unable to offer shipping of our products and/or services to any of the above mentioned locations.  Under no circumstances are we able to make or offer exceptions for this policy.  If you live in any of these locations your membership will be cancelled, your payment will not be processed, and your order will not ship.  You may purchase from the restricted States ONLY if you have an additional residency IN YOUR NAME which is in a State where we can provide shipping, or if you are shipping to a friend as a gift.



TRACKING / DELIVERY  INFORMATION:



    LAYAWAY  &  CURRENCY  PURCHASES  UNDER  $300:
  • SHIP METHOD:  USPS Standard First Class Mail
  • DELIVERY RESTRICTIONS:  None
  • DELIVERY TIME:  3-7 Business Days
  • SHIPPING TIME:  Ships within 2-3 Business days of cleared payment
  • Tracking:  Requires paid customer upgrade
  • UPGRADE FEE:  Upgrade to delivery/tracking for $5 USD
  • Shipping times do NOT include Holidays or weekends!
  • Purchase This Shipping Upgrade BY CLICKING HERE


ALL Layaway orders will ship using this shipping method unless they also include items valued more than $300 USD in a combined purchase.  Most currency purchases valued UNDER $300 will ship using this shipping method.  We reserve the right to add the requirement of signature delivery restrictions to any purchase.





    LAYAWAY  &  CURRENCY  PURCHASES  OVER  $300:
  • SHIP METHOD:  USPS Certified First Class Mail
  • DELIVERY RESTRICTIONS:  Signature Delivery
  • DELIVERY TIME:  3-7 Business Days
  • SHIPPING TIME:  Ships within 2-3 Business days of cleared payment
  • Tracking:  Included with delivery confirmation service
  • UPGRADE FEE:  Upgrade to this service for $5 USD
  • Shipping times do NOT include Holidays or weekends!
  • Purchase This Shipping Upgrade By  CLICKING HERE


Layaway orders which also include additional items with a value of more than $300 USD will ship using this shipping method.  Most currency purchases valued OVER $300 will also ship using this shipping method.  We reserve the right to add the requirement of signature delivery restrictions to any purchase.

WAIVER OF SIGNATURE:  If you wish to waive the signature delivery restriction of your purchase, then you MUST place the following text in the "Comment Box" during check-out.  If you do not include the following text, then your order WILL ship with the specified delivery restrictions.  Copy and paste this text EXACTLY as shown:   PLEASE do not require signature delivery for my purchase.  I hereby accept full responsibility for delivery of my purchase, and declare that I do NOT want to sign for delivery of my package.  I understand and agree that should my purchase become lost, stolen or damaged, that I can not hold Cheapest Dinar liable or responsible, and that I have no right to demand a free replacement of my purchase as I knowingly accept full liability for safe delivery.





    CURRENCY & METALS PURCHASES OVER $350:
  • SHIP METHOD:  USPS Priority Flat Rate Mail
  • DELIVERY RESTRICTIONS:  Signature Delivery
  • DELIVERY RESTRICTIONS:  Photo-ID Signature Delivery
  • DELIVERY TIME:  2-3 Business Days
  • SHIPPING TIME:  Ships within 2-3 Business days of cleared payment
  • Tracking:  Included with delivery confirmation service
  • UPGRADE FEE:  Upgrade to this service for $7 USD
  • Shipping times do NOT include Holidays or weekends!
  • Purchase This Shipping Upgrade By  CLICKING HERE




All currency purchases valued over $350 will automatically ship via the USPS Priority Mail shipping method.  Currency purchases valued at more than $500 will REQUIRE Adult signature for delivery acceptance.  Currency purchases valued at more than $1,000 will REQUIRE Photo-ID Restricted delivery.  If you wish to waive the signature delivery, please follow the instructions below.

WAIVER OF SIGNATURE:  If you wish to waive the signature delivery restriction of your purchase, then you MUST place the following text in the "Comment Box" during check-out.  If you do not include the following text, then your order WILL ship with the specified delivery restrictions.  Copy and paste this text EXACTLY as shown:   PLEASE do not require signature delivery for my purchase.  I hereby accept full responsibility for delivery of my purchase, and declare that I do NOT want to sign for delivery of my package.  I understand and agree that should my purchase become lost, stolen or damaged, that I can not hold Cheapest Dinar liable or responsible, and that I have no right to demand a free replacement of my purchase as I knowingly accept full liability for safe delivery.





    CURRENCY  &  METALS PURCHASES:
  • SHIP METHOD:  USPS Priority Express Overnight Delivery
  • DELIVERY RESTRICTIONS:  Signature Delivery  (under $500)
  • DELIVERY RESTRICTIONS:  Photo-ID Signature Delivery  (over $500)
  • DELIVERY TIME:  1-2 Business Days
  • SHIPPING TIME:  Ships within 2-3 Business days of cleared payment
  • Tracking:  Included at not additional charge
  • UPGRADE FEE:  Upgrade to this service for $50 USD
  • Shipping times do NOT include Holidays or weekends!
  • Most orders valued over $1,000 USD will be upgraded free of charge
  • Shipping upgrade fees are NON-refundable under any circumstances
  • Purchase This Shipping Upgrade By  CLICKING HERE


Most currency purchases valued over $1,000 will automatically ship via the USPS Priority Express Overnight Delivery shipping method.  If you need guaranteed Overnight express delivery you MUST choose the add-on upgrade shipping service.  This shipping method may still take up to two business days for delivery under certain circumstances!  Currency purchases valued at more than $1,000 will REQUIRE Photo-ID Restricted delivery.  If you wish to waive the signature delivery, please follow the instructions below.

WAIVER OF SIGNATURE:  If you wish to waive the signature delivery restriction of your purchase, then you MUST place the following text in the "Comment Box" during check-out.  If you do not include the following text, then your order WILL ship with the specified delivery restrictions.  Copy and paste this text EXACTLY as shown:   PLEASE do not require signature delivery for my purchase.  I hereby accept full responsibility for delivery of my purchase, and declare that I do NOT want to sign for delivery of my package.  I understand and agree that should my purchase become lost, stolen or damaged, that I can not hold Cheapest Dinar liable or responsible, and that I have no right to demand a free replacement of my purchase as I knowingly accept full liability for safe delivery.






    UPS SHIPPING UPGRADE:
  • SHIP METHOD:  UPS Ground Delivery
  • AVAILABILITY:  Upgrade Service Only
  • DELIVERY RESTRICTIONS:  Signature Delivery  (under $500)
  • DELIVERY RESTRICTIONS:  Photo-ID Signature Delivery  (over $500)
  • DELIVERY TIME:  3-5 Business Days
  • SHIPPING TIME:  Ships within 2-3 Business days of cleared payment
  • Tracking:  Included at not additional charge
  • Standard Envelope:  +$27.50 USD
  • li> Standard Package:  +$35.00 USD
  • 2 Day Air Envelope:  +$55.00 USD
  • 2 Day Air Package:  +$85.00 USD
  • Next Day 11am :  +$90.00 USD
  • Next Day Package 11am:  +$160.00 USD
  • Shipping times do NOT include Holidays or weekends!
  • Adult Signature w/ Photo ID required on all shipping upgrades
  • Shipping upgrade fees are NON-refundable under any circumstances
  • Purchase This Shipping Upgrade By  CLICKING HERE

SHIPPING PACKAGE TYPE LIMITATIONS:

  • UPS Envelope Will Ship Approximately:
       UP TO 5 million in IQD currency
       UP TO 25 million in VND currency
       UP TO 20 Quadrillion in ZWD currency
* Larger currency purchases will require small-medium box for shipping.

All UPS (United Parcel Services) shipping upgrades must be paid by the member choosing the service, and paid for at the time of completing your purchase.  Currency purchases valued at more than $1,000 will still REQUIRE Photo-ID Restricted delivery when using this service unless you waive our liability as noted below.

WAIVER OF SIGNATURE:  If you wish to waive the signature delivery restriction of your purchase, then you MUST place the following text in the "Comment Box" during check-out.  If you do not include the following text, then your order WILL ship with the specified delivery restrictions.  Copy and paste this text EXACTLY as shown:   PLEASE do not require signature delivery for my purchase.  I hereby accept full responsibility for delivery of my purchase, and declare that I do NOT want to sign for delivery of my package.  I understand and agree that should my purchase become lost, stolen or damaged, that I can not hold Cheapest Dinar liable or responsible, and that I have no right to demand a free replacement of my purchase as I knowingly accept full liability for safe delivery.






    FEDEX SHIPPING OPTIONS:
  • SHIP METHOD:  UPS Ground Delivery
  • AVAILABILITY:  Upgrade Service Only
  • DELIVERY RESTRICTIONS:  Signature Delivery  (under $500)
  • DELIVERY RESTRICTIONS:  Photo-ID Signature Delivery  (over $500)
  • DELIVERY TIME:  3-5 Business Days
  • SHIPPING TIME:  Ships within 2-3 Business days of cleared payment
  • Tracking:  Included at not additional charge
  • Standard Envelope:  +$27.50 USD
  • Standard Package:  +$35.00 USD
  • 2 Day Air Envelope:  +$40.00 USD
  • 2 Day Air Package:  +$85.00 USD
  • Next Day Envelope 11am:  +$90.00 USD
  • Next Day Package 11am:  +$175.00 USD
  • Shipping times do NOT include Holidays or weekends!
  • Adult Signature w/ Photo ID required on all shipping upgrades
  • Shipping upgrade fees are NON-refundable under any circumstances
  • Purchase This Shipping Upgrade By  CLICKING HERE

SHIPPING PACKAGE TYPE LIMITATIONS:

  • FedEx Envelope Will Ship Approximately:
       UP TO 5 million in IQD currency
       UP TO 25 million in VND currency
       UP TO 20 Quadrillion in ZWD currency
* Larger currency purchases will require small-medium box for shipping.

All FedEx (Federal Express) shipping upgrades must be paid by the member choosing the service, and paid for at the time of completing your purchase.  Currency purchases valued at more than $1,000 will still REQUIRE Photo-ID Restricted delivery when using this service unless you waive our liability as noted below.

WAIVER OF SIGNATURE:  If you wish to waive the signature delivery restriction of your purchase, then you MUST place the following text in the "Comment Box" during check-out.  If you do not include the following text, then your order WILL ship with the specified delivery restrictions.  Copy and paste this text EXACTLY as shown:   PLEASE do not require signature delivery for my purchase.  I hereby accept full responsibility for delivery of my purchase, and declare that I do NOT want to sign for delivery of my package.  I understand and agree that should my purchase become lost, stolen or damaged, that I can not hold Cheapest Dinar liable or responsible, and that I have no right to demand a free replacement of my purchase as I knowingly accept full liability for safe delivery.





IMPORTANT  SHIPPING  POLICY  NOTICE  &  DISCLAIMER:


Once your package is signed for, it will be considered to have been successfully delivered to the intended recipient and we are legally relieved of any/all obligations for safe and accurate delivery of your purchase.  Under no circumstances shall we be responsible for, or obligated to offer a free replacement of any package which shows (by means of tracking/delivery confirmation) to have been successfully delivered to the correct shipping address.  ONLY in the event your package is delivered to the wrong address as our mistake will we accept automatic responsibility for lost or missing packages.


MISSING / LOST PACKAGES:
Before we will open a case with the shipping courier for lost package, we require that AT LEAST TEN (10) BUSINESS DAYS to have elapsed from the date your package was shipped.  If your package has not arrived after ten (10) BUSINESS DAYS, you may contact us to open a lost package case with the shipping courier.  If you package shows that it is still in transit, it is required to wait until your package stops transitioning between shipping hubs for AT LEAST TEN (10) BUSINESS DAYS before you can request to open a replacement claim for your package.  If your package is not located by the courier after four (4) BUSINESS DAYS from the date the lost package claim was opened, we will issue a replacement order for your purchase providing all additional criteria is satisfied entirely.


REPLACEMENT OF LOST PACKAGES:

    REQUIREMENT GUIDELINES FOR LOST PACKAGE REPLACEMENT:
  • Shipments which include tracking/delivery confirmation that are reported as lost/stolen will REQUIRE an investigation by the US Postal Service BEFORE said package will become eligible for a free replacement.
  • The receiving party (YOU), must contact the shipping courier office and report your package as missing.
  • The shipping courier office will create a "Claim #" for your missing package, and conduct an investigation.  You will need to provide us with a copy of the claim # and investigation report.
  • Orders with a value of more than $1,000 must also be reported to your local police Dept as a missing/stolen package.  You will need to provide us with a copy of the police report.
  • You MUST obtain the ACTUAL CLAIM # from the shipping courier.  A communication reference number, or "ticket #" is NOT sufficient, and is NOT the same as a "Claim Report #".
  • If you do not obtain a valid claim number, we will NOT issue a replacement of your lost package or purchase order.

Once you have submitted all of the required information, We will contact the shipping courier's office to verify the claim of a missing package.  If the package is determined to have been delivered to the correct address you provide at the time of purchase, then your claim for a replacement order will be denied!  ONLY AFTER the shipping courier's office has successfully completed their investigation and you have submitted all required documents will your package qualify for a free replacement.

If Your Order was over $1,000 USD value and a signature was provided at the time of delivery, then police report MUST also indicate that the police had questioned the person whose signature was submitted for the receipt of delivery.  If the copy of the police report received by us does not indicate that the person who signed for your package delivery had been questioned, your request for a free replacement of your missing package will be denied.

After we have received a copy of the police report (if required) and a copy of the claim report from the shipping courier for the lost/stolen package, we will contact the shipping courier (and police station) to validate the report.  Once this information has been validated we will issue a complete replacement order for your purchase at that time.  The procedural time for these protocols can take UP TO 10-12 BUSINESS DAYS depending on how quickly you submit the required information to us.

UNDER NO CIRCUMSTANCES WILL THIS PROCEDURE / POLICY BE SKIPPED, OVERLOOKED AND/OR BYPASSED FOR ANY CUSTOMER, OR FOR ANY REASON.



*These policies have been put in place to combat the growing number of suspected fraudulent claims of missing/lost packages we have been receiving.  Unfortunately, we have to impose these policies to combat such fraudulent activity, and to protect ourselves from falling victim to would-be scammers.  By keeping such strict policies over our loss prevention, we are able to minimize the number of fraudulent purchases or scamming attempts, thus helping us to keep our prices more affordable for our honest members, you!  We apologize for any inconvenience this has caused.


REPLACEMENT PACKAGES, IF ELIGIBLE, WILL NOT BE ISSUED, AUTHORIZED NOR GRANTED UNTIL ALL SPECIFIED GUIDELINES AND POLICIES HAVE BEEN FULLY EXHAUSTED AND ALL REQUIRED WAITING PERIODS HAVE FULLY ELAPSED.



Purchase Our Add-on Shipping Services Here:  CLICK HERE





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